*** Update – the system is fixed. Many are still having problems – but that is because they are entering information incorrectly – see https://britsimonsays.com/faq/checking-esc-page-check-without-mistakes/
OK – so I have been getting many reports of people not being able to check their cases. The system is giving a message of “The information entered is not valid.”
Normally when this happens it is because someone is mistyping the information in the page – typically confusing the letters in the confirmation number or not entering the LAST NAME which shows as what is entered BEFORE the comma.
However, I have entered checked a number of cases and I have confirmed there is a system problem that is stopping the checking of entries. . I almost can’t believe they managed to screw this up again. But they did.
So – I know for certain that many people have managed to check their results today. Some have been selected, many have not. But if you are one of those unable to check their case then I suggest you wait for another day rather than trying over and over again. I will check some cases from time to time and when I think the error is cleared I will post an update.
May 3, 2017 at 17:47
same Problem from Georgia
May 4, 2017 at 08:59
Hi Iam from Batumi , Same error. Please check statuee
May 3, 2017 at 17:53
Hello! Help with the problem! I checked the results today DV2018, but I got a message ” Warning:The information entered is not valid. “
May 3, 2017 at 18:01
same case for me and my wife i try several time same message please advice ? from Egypt
May 3, 2017 at 18:05
Same problem from Turkey
May 3, 2017 at 18:07
I have the same problem for me and my wife and we used the old photos ,from Iran
May 3, 2017 at 18:17
same probleme
May 3, 2017 at 18:27
I get “session timed out”… what does this mean?
May 3, 2017 at 19:00
It means you have multiple browsers open.
May 3, 2017 at 18:38
Same problem is happening with me, don’t know what to do, I’ll keep waiting, hope the problem will solved soon 🙁
May 3, 2017 at 18:43
I know for sure that I haven’t entered anything wrong, and I tried using a variety of different browsers, I’m getting the same message.
Is there anything I can do from this point on?
May 3, 2017 at 18:55
Wait. And read my latest posts.
May 3, 2017 at 19:11
Same here from Italy, and to think that i submitted the very first day they opened up the 2018 lottery…it won’t work either if I try the “forgot confirmation number” procedure…so disappointing…
May 3, 2017 at 21:42
Same here in california
May 3, 2017 at 19:14
Same here in florida. Any updates please emails to us thanks!
May 3, 2017 at 19:15
The same problem in Moscow, Russia. I tried many times.
May 3, 2017 at 19:16
Me and my husband in Germany have the same problem
May 3, 2017 at 19:22
SAME PROBLEM FROM KENYA
PLEASE UPDATE
May 3, 2017 at 22:48
https://britsimonsays.com/dv2018-information-entered-not-valid-update-2/
May 3, 2017 at 19:30
Hi!
I get an answer from the KCC:
Thank you for your inquiry.
We understand that the technical problem on the Entrant Status Check (ESC) has raised many questions for entrants who attempted to check their status. We apologize for the confusion this may have caused.
The most frequently asked questions are answered below. We hope that this message will address your concerns.
[…]
If you see a message that “The information entered is not valid” and you are sure you have entered your information correctly, please try again the next day.
Good luck!
May 3, 2017 at 22:46
https://britsimonsays.com/dv2018-information-entered-not-valid-update-2/
May 4, 2017 at 08:30
Am from somalia i have been doing this atleast 4 years anf always not selected
May 3, 2017 at 19:45
Same problem from Armenia.
We should write an entrant name without a comma, right?
May 3, 2017 at 22:43
Yes
May 3, 2017 at 19:48
Any one who entered on Saturday October 15
May 3, 2017 at 19:57
am from Ghana any help about this error am getting whenever i try to check
May 3, 2017 at 22:41
https://britsimonsays.com/dv2018-information-entered-not-valid-update-2/
May 3, 2017 at 20:22
Same problem with me , in Romania .and i am f–king sure about the confirmation number cause I have made a copy (in wordpad ) of the confirmation page
May 3, 2017 at 20:24
Me and my spouse have the same issue
May 3, 2017 at 20:45
From Hungary same problem
May 3, 2017 at 20:46
Same problem from kuwait
May 3, 2017 at 20:50
I am an Italian girl and I have read all the italian instruction for DV-2018 and there is NO mention of discqualification if using an old photo.It only talk about a RECENT photo, but it’s generic.
May 3, 2017 at 22:33
There is a specific instruction about re-using a photo from previous DV entries.
May 3, 2017 at 20:51
Same problem from Senegal
May 3, 2017 at 20:52
SAME PROBLEM FROM ALGERIA
May 3, 2017 at 20:55
Got the same problem with 2018 conf-num, but when used the 2017 one it went smootly!!!
May 3, 2017 at 21:09
same problem here – from Canada. I entered on Oct 3, 2016
May 3, 2017 at 21:17
Same problem here, But really really thanks BritSimon for your effort really appreciate it, and finally i found a trustworthy PROFESSIONAL website.
Again Thanks BritSimon
May 3, 2017 at 21:33
November 7 ,2016 for DV 2018 entire entries is providing invalid information .WE All play as family on this day.my uncle and cousin entries are on November 2,october 31 are all problems.
am suspecting some days entries were not included in the lottery.
will redraw be possible?
May 3, 2017 at 22:28
Read my latest update.
May 3, 2017 at 21:39
I do not check every minute, i am sure i won, i will just check after couple of days. And i am doing other important things in stead of wasting the time by clicking enter enter enter ))) good luck to every participant. See you in USA.
May 3, 2017 at 22:02
The information entered is not valid.
Please review the Confirmation Number, your Last/Family Name, and Year of Birth to ensure you have entered them exactly as they appear on your DV Confirmation Page, including punctuation…….
FOR 50 PEOPLE OF MY VILLAGE – IN -EGYPT
May 3, 2017 at 23:19
Hello! I am from Taiwan. I have exactly the same problem 🙁
May 3, 2017 at 23:46
I wish you all the best guys on the selection process. I have checked friends forms and they were not selected. Once I checked mine. It didn’t open and gave me the same error. Interesting
Good luck everyone 🙂
May 3, 2017 at 23:52
Same issue from Taiwan and Japan.
May 4, 2017 at 00:06
same problem shit…
application date oct 6
May 4, 2017 at 00:28
Due to old pic you were rejected.
May 4, 2017 at 03:28
WRONG!
May 4, 2017 at 03:56
U think using old pic .that i have used for 2016 lottery would led to not being selected….thanks
May 4, 2017 at 04:07
Probably not.
May 4, 2017 at 05:15
I played for 7 people. 4 with repeated pic have issues.
May 4, 2017 at 01:41
there is a site collects info go fill the form we will see the results http://XXXXXX/submit-your-info/
May 4, 2017 at 03:22
So this site has copied my writing created a website as a copy of mine and is gathering people’s data. Wow – that’s rude.
May 4, 2017 at 07:41
I dont know the owner and I didnt see that post which is yours copy, just curious about the results
May 4, 2017 at 02:35
Same issue from the moon
May 4, 2017 at 02:56
My sense of humor.
May 4, 2017 at 05:31
Receive official answer from KCC DV “If you see a message that “The information entered is not valid” and you are sure you have entered your information correctly, please try again the next day.”
May 4, 2017 at 05:33
https://britsimonsays.com/dv2018-information-entered-not-valid-update-2/
May 4, 2017 at 05:32
Same problem from Texas.
We got that error for 5 of my family members!
May 4, 2017 at 10:12
Same here. 🙁
May 4, 2017 at 05:54
Since yesterday I also got the same message. From south africa
May 4, 2017 at 06:10
same case for me and my wife i try several time same message please advice ? from Kuwait
May 4, 2017 at 06:21
https://britsimonsays.com/dv2018-information-entered-not-valid-update-2/
May 4, 2017 at 07:38
Same problem, Moldova Republic
May 4, 2017 at 07:49
I have the same problem . can you all note when they made the applications. My application was dated October 4th, 2016.
May 4, 2017 at 08:20
same problem for me but all my friends can open and saw their result. can it be happen?
May 4, 2017 at 09:09
same problem here
lets hope we all won:)
May 4, 2017 at 10:11
Today 04-May-2017….
Error not cleared yet. 🙁
May 4, 2017 at 10:22
About old pics , well i dont have to take a photo every day , my passport photo is 5 year old and is F-ing valid , same is may driving licence and ID ( about 10 y old ) so screw the stupid rules . if they need you they will accept you no matter the photos .remember , they took nazi scientist into USA regardless of their status ( war criminals)
May 4, 2017 at 13:36
You sound like a foolish spoiled child. They don’t “need you” – this is a privilege.
May 4, 2017 at 10:37
Same problem with me. Hopefully they will sort out the problem within 2 days as they said.
May 4, 2017 at 10:44
Hi,
My questions is: If Invalid Confirmation Numbers issue is a system problem, what is the impact – if any – that these so called “problematic” Confirmation Numbers have already been part of the random selection when they run the draw?
Thanks,