Another VB has arrived and I am flooded with people panicking. I created a video to explain some of the progress in relation to this month, in particular addressing the impact of the proactive document emails that have been sent to people.

To those that can’t be bothered to wait the video – a short message. Relax, “Wait and See”.

But to understand a little more – watch this video before asking me about your case number, why the VB is only X number and so on.