I am getting MANY people complaining that they cannot complete their DV2020 entry. The registration period is due to close on November 6, so time is getting short.
I don’t know why this is broken, and I don’t know when it will be fixed. However, it would be good to get an idea of how many people are experiencing the same thing – so please take a moment to vote on the poll below.
November 1, 2018 at 23:55
Before anything.. i want to say thanks for your invaluable contribution…
Respect DV2020 registrion issue
What inhave noticed is that sometimes some ofnthe field get blank unexpectedly so you have to fill those again before going into next page and/or completion
So user needs to make sure none field is empty before hitting continue or submit
Hope this helps
November 1, 2018 at 23:56
Hi thare, my friend from Serbia had the same problem for some time already. She asked me to try from US, and guess what, same problem here too! Tried various browsers… didn’t work. At the end I tried to do it through my mobile phone and it worked. 🙂
November 2, 2018 at 00:27
I was having an issue using google chrome but internet explorer worked without an issue. I have just submitted. Hope this helps!
November 2, 2018 at 00:31
I had issues using google chrome as the browser but when i tried internet explorer it worked. I have just submitted. I hope this helps!
November 2, 2018 at 01:53
The only ptoblem is that the web Dv.state
Gov is too busy there is too much visitors who are willing to submit their information.
So you make many trying and never disappoint to submit your info untill eccept you. This problem is like us the first few days of opening in May, and that is only jam.
November 2, 2018 at 01:56
I just managed to submit my application 2 hours ago after having this issue for 5 days.
November 2, 2018 at 02:30
Submitted right now. It looks like it works again.
November 2, 2018 at 02:36
I have done mine on 11th October. Completed the application smoothly
November 2, 2018 at 03:58
thanks the office of DV lottery, my café do not face any problems for registration this year 2018, I also extends my thanks and appreciation to the United States Government for good their afford to world.
Hassan from Liberia.
November 2, 2018 at 04:41
I was trying to do mine but my younest daughter’s eyes cant face the same direction. And i someone said that the squinting eyes will not qualify. Do ya’ll know if thats a problem?. Someone please clarify that before i complete the application . Thank you
November 2, 2018 at 13:57
November 2, 2018 at 05:11
Thanks for your invaluable contribution for every one all the time.
I have some question with DV2020 as well, hope you can help me.
I has submitted my entry last night hardly, and i have a confirmation number for my own.
I try to entry again and again for my husband today, and in the end there were pop up with
” The information submitted has been accepted because it matches a previous entry in our records. Individuals may only submit one entry per DV period.” “Duplicate entries will not be accepted.” did not showing any confirmation number .
1) i’m confusing the system was taking that submission?
2) Why i didn’t have a confirmation number?
3) if i don’t have confirmation number how can i do with entrant status check?
Thanks in advance for helping me.
November 2, 2018 at 14:00
1. No. You need to try again with HIS details, and you are derivative.
2. See 1
3. See 1
November 2, 2018 at 14:06
Thank you so much Brit, I just done with success and got a confirmation number as per your advise. Thanks again!
November 2, 2018 at 05:55
Last 7 Days i have alot of Documents from Friends of Mine those ask me to apply their entry and i get this problem but i Use the site early of every morning and he is working very well.
November 2, 2018 at 06:50
Hello brit it is working here i made three entries in these last 3 consecutive days, they got thier confirmation numbers on rejistering dv2020
November 2, 2018 at 06:52
I have tried around six times its not working in a span of one week. Those who have succeeded good luck
November 2, 2018 at 07:05
I even heard someone tried more than 20 times and finally successfully for DV 2020 submission. Tried more and ensure your photo pixels is 600 x 600.
November 2, 2018 at 07:29
After several failed attempts (at least 5) on 30 Oct 2018, It finally went through on 01 Nov 2018 afternoon.
November 2, 2018 at 08:58
So I had this problem, many time when summit brock the trasmition , Now today i tery again and Sand with success my date. I hope that all i ok
November 2, 2018 at 10:29
Seems like the issue has been resolved.
November 2, 2018 at 11:40
I’d noticed the problem with DV 2020 registration too. At one point, I thought it was my network. So I tried using my mobile phone but it was same issue. The problem lasting for more than a week.
But I just completed the registration for a friend about an hour ago.
I think the website is working properly again.
November 2, 2018 at 11:49
Sir this morning from Guinea I assisted several friends t school and I am sure it is working now because since thirty minutes I helped them to submitted more than 20 entries.
November 2, 2018 at 12:15
Hi Brit. I full in my DS260 form since July. My case number is 2019F0001027. I have not received an appointment. Can you tell me the problem?
November 2, 2018 at 12:26
My case number is2019F00010270
November 2, 2018 at 14:14
Ahhhh, so now I know the problem. Impatience and refusal to read the FAQ.
November 2, 2018 at 14:13
No. Check the ESC page to see if you missed the email. If not, contact KCC.
November 2, 2018 at 13:18
It seems to be gone down again now! Cant get the site to load at all.
November 2, 2018 at 13:40
Have tried on Explorer and Chrome
November 2, 2018 at 14:24
Please I need your advise
I am a DV 2018 winner now in the USA.
I play single and got my visa as single.
Before traveling I got married to my lovely girlfriend and status officially changed to married. I do have the certificate.
I want my wife to spend the christimas and new year with me.
Is that possible? I know I have to file in for her but I need her to be by my side cause being a young guy here and married the girls temptation is huge. I don’t want to cheat u know.what’s the way forward?
November 2, 2018 at 16:56
You can sponsor her through an I-130 process. That takes 2 years. If you cannot control yourself, she will need to come on a visitors visa, then return home and start the I-130 process.
November 2, 2018 at 17:12
I’m married, I’m filling out the form, I have 2 questions
– I did not find the page to enter the informations of my wife ??
– my wife can make an entry to her name
November 2, 2018 at 17:14
1. Follow the instructions on the form
November 3, 2018 at 07:27
Am waiting for my interview any moment from now….
Last week, I applied also for 2020 selection, afterwards, I cannot open my case again to check my status so far.
Has my new application cancelled my luckey selection for interview in 2019?. Still I don’t get it. Please help me.
They responded they have no records of my case. Why is it so?.
November 3, 2018 at 12:52
It has nothing to do with your case. It’s just a system problem.
November 3, 2018 at 07:53
Hey guys I had the same issue too, but when compress the photos with png compress https://tinypng.com it works perfectly.
November 5, 2018 at 03:27
I tried to submit my application using google chrome and I got some error message about how the page was taking to long to load but I didn’t get a confirmation number! So I went back and entered my information again in chrome and it said my information was already in the system… I just re-entered my information using internet explorer and got a confirmation number. I’ll probably be flagged for duplicate entries but oh well I know not use google chrome next year 🙁
November 5, 2018 at 04:22
Ten times problem the entry 3rd day i enter easily
November 5, 2018 at 06:11
Dear Mr. Simon,
@dvlottery2020, I know the issue!
I have tested and found out the problem with their website, it’s with the photo acceptability function. Basically, if you upload incompatible photo, as expected system should prompt that to you. But, it somehow looses the connection. All people need to do, make sure that it’s less than 100kb and 600×600. The best way to test your photo, is to upload it and try to submit. If system prompts saying you have to input other stuff means photo is good, else it will lose the connection. At least you won’t waste time filling it up. I have tested this and can confirm is the only issue. Otherwise, website is working perfectly fine.
I have a question, I am filling up an application for my aunt. She has been living separately from her husband. They are not divorced but will eventually divorce. They are not together, and she doesn’t want to include her information of her husband nor does she has any photo of him to upload. Can we mark her as legally separated, even though she doesn’t have any court going on?
November 5, 2018 at 14:29
No your aunt must include her husband.
November 6, 2018 at 08:00
Hi Brit . We did a green card photo in studio last week . 600 * 600 pixel photo less than 240 KB. But i chechked our photo on
>>. This site said that your photo will not be received because of red and green lines is incorrect. Would it be a problem for us for disqualification ? But our application has already received by dvloterry.state.gov, got a confirmation number.
November 6, 2018 at 14:35
I don’t recommend that site and advise you to use the official tools.
November 6, 2018 at 10:47
Simon, please help
Interview went well (dv 2018), I have to go to usa before end of january because of medicals expire date. I havent paid for GC yet (220usd). Question is – can I apply for GC in this lottery? Jus ytou know, in case.
November 6, 2018 at 14:40
November 6, 2018 at 17:18
I had the same problem today, it took me back to a blank page After i tried to upload the picture..so I had to fill it all out again so I hope they won’t count it as duplicate 🙁
Do they notify you if you made a mistake in the picture requirements or of disqualification?? Or is it safe once you got your confirmation number?
November 6, 2018 at 17:39
Getting a confirmation number is not a guarantee that your photo is OK.
November 12, 2018 at 22:13
Thanks Britsimon for your advices I am now in the USA with my children I am from Liberia and my case number 2018AF365××× , thank God I got my green card already. Please DV winners I want you to listen to Mr, Britsimon teaching carefully in that case you will be successful
November 12, 2018 at 22:51
Best of luck in the USA!
December 14, 2018 at 18:01
I will join you soon God willing
November 23, 2018 at 20:56
Hi Mr Brit pls I’m a dv selectee for 2019 and in filling my ds260 i made a mistake in using my old email address which is not valid for now i forget to use my new email address which is valid and now have learnt the kcc is sending messages through our emails now mine is not valid pls i need ur advise what should i do I’m distrubed and also don’t want to lose this chance i submitted my ds260 on the 1st of August and it’s 4 months now don’t know wat to do pls i need ur help
November 26, 2018 at 10:47
Photo tool didnt work so I used green card photo checker(600*600 … white background.. etc ) almost fullfilled all requirements I thnk so … and I filled my form .. when I went to cyber and there I checked my photo while using phototool then my photo didnt fit exactly(slightly diff) within 2 circles… m I get rejected for this??
November 26, 2018 at 20:40
I don’t know. Much more likely than being rejected is not being selected – it is just a lottery.
November 27, 2018 at 02:06
Pls Mr Brit any idea about my question
May 17, 2019 at 09:44
How do I edit my photo of the dv lottery
May 17, 2019 at 20:09