Each year we have some technical challenges and this year is no exception.
Many people have reported that they cannot submit their DS260. There are a number of reasons that can cause that. Here are the things to try:
|“Your request cannot be processed at this time”||Try using a different browser. So if using Chrome, try Edge and so on.|
|“Case number doesn’t match with case number”||Where you enter your case number, remove the leading zeros. So – where the case number is for example 2018AF000012345 , you would enter 2018AF12345.|
|Form will not submit for a male under 26||Click the link on the final page about selective service. Then the form will submit.|
Also remember you can save progress as you enter your DS260 – so save as you go.