Just in the last couple of days a number of people have received an email from KCC asking for an applicant to submit the main required documents by email. This is a new procedure implemented this week. The official instructions have now been amended to include this new procedure, so it seems it will be needed by everyone.  However, KCC having the documents early may allow them to increase the speed of processing later and it may make the interview process simpler. So – if you receive such an email it is safe to respond. Note, the email address being used is a legitimate  email address , so as long as you are sending your documents to this address ([email protected] )

there is no concern.

The list of documents is given in the email. There is no need to ask me about these documents. The need for translations is also explained in the email.


Importantly, the email says that an interview will NOT BE SCHEDULED until these documents are sent. So – if asked to do this – get on with it!


OK, below  is the text of the email, BUT DO NOT do this too early (meaning before receiving the email) because you will see that you need to supply the police cert, so you don’t want to obtain and send that until nearer the interview.

Last thing. PLEASE read the email fully before asking me questions. The email itself contains CLEAR instructions.



from KCC DV
subject: Further DV Documents Required
Date: XX/XX/2018
Case Number: 2019XX000XXXXX

Dear ************:

The Kentucky Consular Center (KCC) has completed processing of your DS-260 Diversity Visa application form and the DS-260s of all accompanying family members.

In order to continue processing your case, you must submit electronic copies of the documents below in .jpeg or.pdf format to [email protected]. Use your case number as the subject of the email. The maximum email size is 30MB. If the total size of your attachments is larger than 30MB, send multiple emails using your case number as the subject of each email. Please send your documents for KCC review only after you have collected all of the required documents for yourself and all accompanying family members. Send documents only to the [email protected] email address; for any document processing questions use the [email protected] email address.

Documents photographed or scanned with a mobile phone are acceptable, but every document must be fully legible. Illegible or incomplete documents must be re-submitted and will delay processing of your case.

All documents not in English, or in the official language of the country in which application for a visa is being made, must be accompanied by certified translations. The translation must include a statement signed by the translator that states that the translation is accurate and the translator is competent to translate.

You will take original or certified copies of all documents you submit to KCC to your visa interview at the U.S. embassy or consulate. Submit the same documents to KCC that you will take to your visa interview. Any differences between the documents you submit electronically to KCC and the originals you present at your visa interview could cause delays in processing or refusal of your visa application.

Do not mail paper documents to KCC. Any paper documents sent to KCC will be destroyed.

For more information on required documents, refer to the Department of State’s Diversity Visa webpage.

Documents Required for All Applicants:
• Copy of passport biodata page (no translation required)
• Birth certificate
• Military records for any applicant who has previously served in the military
• Police certificates for applicants 16 years of age or older from all required countries
• If you have been convicted of a crime, a certified copy of each court record and any prison record

Collect and submit your documents promptly. Your case will not be scheduled for a visa interview at a U.S. embassy or consulate until KCC has received and processed all required documents. Missing or illegible documents will delay processing of your case. Diversity visas are numerically limited and there is no guarantee a visa will be available. Only a consular officer can determine, at the time of the visa interview, if you are qualified to receive a Diversity Visa.

If you have questions about document submission, you may contact KCC at [email protected]. The KCC telephone number is 606-526-7500 (7:30 a.m. until 4:00 p.m. EST).