I am seeing lots of confused people at the moment. People don’t seem to understand how the scheduling works and why cases don’t seem to be scheduled in a set order.
So let me try and capture everything here.
Not all DS260s are processed at the same speed. Cases can be different based on travel history, education or even something as simple as your name. For instance. If you have a name that appears on a terrorist list (by coincidence, we’ll assume), then your case will be flagged for additional name checks. Obvious right? The number one concern for the US is the safety of people here. Delay to your case is not a concern for them.
People don’t seem to understand why document processing could vary between cases.
It should be obvious that processing documents could also vary case to case. One case might be very simple, with a minimum of documents for a single selectee, that selectee was born and raised in a country with very reliable paperwork standards. Perhaps that person has no travel history so only needs one simple police certificate. All very simple.
Now contrast that with another case where there are several adult selectees (principal selectee plus adult derivatives). So that ios more documents. Maybe those documents have to have translations, or maybe the documents come from countries where documents are frequently fraudulent. That will add to the time. More police certs could cause the same thing.
Do you see? It’s nuts to think that all cases would take the same time to process.
Couple that with a very common occurrence that people don’t send the correct documents or make other mistakes and we can see delays. Of course it doesn’t help that KCC have set themselves up with no way to monitor or report the progress. If you fail to send a required document they generally don’t tell you what is missing. For this reason YOU need to be VERY careful to understand and follow the instructions. Quite simply, your Greencard DEPENDS on this. You will not be scheduled for interview if you get this step wrong, and you will have months of frustration trying to sort it out.
Is there an order in the way they process cases?
Next there is the sort of “weird” way they process. It really isn’t that weird but too many of you place importance on case number ordering without considering other factors. That is why you don’t see me tracking where they have got to in document request emails or whatever, because I know that is not a reliable measure. Some of you think it is cast in stone, and are confused when you hear about someone with a higher number than yours being “ready for scheduling” or scheduled before you.
So – does case number order play a part in processing. My answer – it does, sometimes.
What do I mean by “sometimes”. Well if KCC had only a few cases to process at any given stage, the case number ordering wouldn’t matter much. They could theoretically process any case number. In the early days after the results are published that would have been the case – and that meant that any case number might have been processed. However, if KCC has a backlog of work (like a pile of cases to work through) then they will process cases in an approximate, case number order, except that DS260s, and documents take different times to complete based on the individual case. Of course, it would be possible for KCC to handle all their work and remove the backlog – so again we could see high case numbers being asked for documents.
Now you have to remember that KCC seem to have stopped the majority of their operations over the last few months. They stopped answering the phone, they gave only very generic answers to emails, and don’t seem to have made much progress. So if you submitted your DS260 or documents at that time you are probably in a backlog of many such cases. In that scenario, people with higher case numbers might find themselves waiting for months. So – patience is called for.
Remember not all the embassies will be working at the same level. Some will be almost fully open. Some will be open for most visa types including DVs. Some will be open, but won’t process DVs. Some will be fiully closed.
Then some embassies will use restrictions such as the Schengen area 14 day rule to not schedule cases. Other embassies will schedule the cases even though selectees are affected by the identical ban.
Some will accept some level of transfers, others won’t.
In short, every embassy is different, and they could all change from day to day. There are about 130 embassies and I am not even going to try and keep up with their current status.
Frequently Asked Questions
Q1: Does being asked for documents mean I will become current soon?
A1: No – you should not read anything into that.
Q2: Does receiving the reading for scheduling email mean I will get an interview if I am already current?
A2: Not necessarily because not all embassies are processing DV cases – so if your embassy is closed ( or open but not doing DV cases) you will not be scheduled.
Q3: Can I be scheduled before my case number is current?
A3: No. In no circumstances can that happen – even if you are a named plaintiff on some lawsuit.
Q4: I am current but I have not had my ready for scheduling email. Will I be scheduled?
A4: Probably not. If they have not cleared your documents you will not be scheduled. It is possible however that you missed the email, so that is why I say “probably”.
Q5: Does the case number order determine when in a month I will get scheduled, or will I always be scheduled before other people because I have a lower case number than them?
A5: No. Once two case numbers are both current and ready for scheduling, either one could be scheduled first. The case number doesn’t matter at that point.
Q6: Do people who were current in an earlier month (say October) go before people who were current in a later month (say November) OR do people who submitted their DS260/documents first get scheduled first?
A6: No. Once case numbers are current they are all the same. A case submitted a month ago could be scheduled before a case submitted 6 months ago if both cases are ready and current.
Q7: Something you said above (insert gripe here) seems unfair to me.
A7: Life isn’t fair sometimes.
Q8: I think they should do XXXX because it would be smarter / more efficient / fairer or whatever.
A8: Oh well. It is what it is.
I hope this helps. Please don’t ask me questions I already answered above.
April 17, 2021 at 13:25
I am very pleased to greet you and present my case, to clarify a question. I am Venezuelan da, winner of dv2021. My daughter is currently 3 years old, since her birth I have tried to process her passport, it is not possible to pay the appointment so that they can issue the document, just last year it was possible that the identification system of my country could accept the payment, her appointment It was assigned for May and they have rescheduled the date 3 times, for 3 different months, I fill out the ds260 selecting “another travel document” and when sending the documents I exposed the problem that we presented and attached proof of payment, emails that I received when I tried to issue the. Passport payment. Kcc has been slow to process documents and I contacted them to ask if something else was needed and they pointed out that I had to send ALL DOCUMENTS, including my daughter’s Passport, in this case, knowing the issue of my country (Venezuela) which is so difficult , almost impossible to obtain the passport, will they be able to process the documents? I understand that the consul can give my daughter a waiver so that her visa can be issued and she can travel, but if kcc does not process my documents I will not get my appointment
April 18, 2021 at 19:59
You should write a clear simple explanation to KCC.
April 18, 2021 at 20:22
I explained to kcc and they replied that they will not process my documents while there are some missing !! I do not know what to do
April 18, 2021 at 20:51
I don’t have any other suggestion. You are going to have to work out the solution.
April 19, 2021 at 19:45
Helo ,am a dv 2021,winner from Uganda I received a congratulation message two weeks ago ,how long does it take to receive the 2nl thx
April 20, 2021 at 20:03
At this time, nothing is predictable.
April 21, 2021 at 22:42
Hi Brit, Thank you for your continuous guidance.
I would like your recommendation on what to do.
I am DV2021 with case number 2XXXX which will be current in June. I have submitted my ds260 3 days ago, my embassy for scheduling is (Abu Dhabi) and is open for DV case processing. I am worried that my case wont be processed due to the enormous backlog of cases to be processed.
Would you recommend that I sign for the lawsuit? and how can I do that? I am willing to go all the way to increase my chances and am willing to pay for the lawsuit if required.
April 23, 2021 at 16:31
There are two lawsuit waiting lists. You could register on those to see if they add plaintiffs.
June 11, 2021 at 16:05
how to change interview location?as we moved to another country
still we haven’t got 2nl though i have emailed and asked whether kcc is satisfied with our documents.
June 13, 2021 at 13:58
You could contact KCC and tell them you have moved, but be smart about it – think about whether the embassy in your new country is working better than the embassy in your old country.
August 4, 2021 at 15:36
Can primary applicant be interviewed in one country (dv eligible country) and derivatives in another country they live.
Derivatives in Canada
Can we keep a hope about Montreal on scheduling interviews
August 5, 2021 at 13:40
And Montreal are not interviewing.
July 1, 2021 at 10:54
Please I sent an email to KCC asking them when my case will be scheduled and they gave me this message. (I have already received a ready to be scheduled email)
“Your case number is now current for interview processing. Once the interview date has been scheduled, you will receive notification via email to check https://dvprogram.state.gov. If you need to make changes to your DS-260 you should contact the consular section where you will be interviewed, or bring the information about your changes to your interview appointment. Because your case is ready to be scheduled, KCC can no longer unlock your application.”
please what does it mean?
July 2, 2021 at 04:29
It means they are trying to schedule your interview but whether they can or not remains to be seen.
August 4, 2021 at 05:50
Hi Brit , I received today the same email : “Your case number is now current for interview processing. ” My embassy TGG is working, do you think we will see many 2NLS this month? my Case 2021SA31XX .
BTW at TGG the last case marked as ready is 2021sa310x aproxx
August 5, 2021 at 13:26
Scheduling is based on the date you became DQ. So it is unlikely you will get scheduled. The lawsuit is your only hope.
July 1, 2021 at 22:35
Wouldn’t it be better not to have made the DV2021 and DV2022 so as not to excite and play with the minds of thousands of people? Until everything was normal again?
July 2, 2021 at 04:33
The process runs according to laws.
July 5, 2021 at 12:32
Though my case is J1 Visa, but has been in since two years ago now. Any help from someone on this platform?
July 5, 2021 at 14:38
I only answer DV lottery questions.
July 12, 2021 at 08:04
Sir, it has been many days since I sent all the documents to KCC. I have not received my 2 NL yet. Why sir?
July 13, 2021 at 05:10
Some precision would help.